1. Delivery Policy
O’lesté will ship out the parcel within 2 working days after transaction completed.

2. Cancellation Policy
Customer can cancel the order immediately before transaction completed or payment occurred.

3. Exchange Policy
When O’lesté get the parcel back from customer, we will use 3-5 working days to check the product and 1-2 working days more to send back the new product to customer.

4. Refund Policy
If customer wants to get a refund, O’lesté will check the product conditions and use 3-5 working days to refund via bank transfer, credit card or paypal.